User Data Deletion Instructions

UnExplores SMM Platform (operated by UnExplores Tech Innovations SMC-Private Limited) is committed to protecting your privacy and complying with GDPR and Meta Platform Policies. As a user of our Meta (Facebook & Instagram) integration, you retain full ownership and control over your data.

Option 1: Automatic Deletion via Facebook Settings
If you wish to remove UnExplores SMM Platform and purge your social authorization data:
  1. Log in to your Facebook account and navigate to Settings & Privacy > Settings.
  2. In the left sidebar, click on Apps and Websites.
  3. Locate UnExplores SMM (or UnExplores Tech Innovations) in the list of active apps.
  4. Click Remove.
  5. Optionally check the box to delete all posts, videos, or events that UnExplores published on your behalf, then confirm.
Facebook will automatically notify our deauthorization endpoint, immediately revoking and purging your stored access tokens and channel permissions.
Option 2: Direct Request to Data Protection Officer
You may also request complete erasure of your account, organization details, connected social channels, and scheduling history directly from our systems by emailing our Data Protection Team at privacy@unexplores.com. Please include your registered account email and Facebook Page/Instagram username. Requests are processed within 24–48 business hours.
Option 3: In-App Disconnection
Inside the UnExplores SMM Platform dashboard at smm.unexplores.com, navigate to Settings > Channels, locate your Facebook/Instagram channel, and click Delete Channel. This immediately deletes the credentials, tokens, and sync workflows from our servers.